For more than 75 years, Better Business Bureaus have kept tabs on the trustworthiness of businesses and charities. Consumers consult BBB reliability reports, now completely online, a whopping 54 million times a year. And nearly a million American and Canadian consumers file complaints through their local BBB annually to get help when things didn’t go quite right in a goods or services transactions.

For example, suppose you go down to the local hom­e and garden store to buy a new lawnmower and the salesman talks you into a four wheel drive riding mower with a money-back guarantee.

When the blade falls off a month later, you take the faulty mower back and ask for a refund. The salesman says you must have heard him wrong. The store doesn’t offer money-back guarantees. “Maybe you should get a new hearing aid,” he jokes. Should you call the Better Business Bureau (BBB) YES! When asked whom they would contact if they had a problem with a major purchase, 40 percent of Americans said the Better Business Bureau.

Another service the BBB offers is research; Before you hire a company for that big project, don’t forget to do your research at BBB.org!

For over 100 years, people have turned to Better Business Bureau for unbiased information about businesses. Businesses use their BBB Accreditation as a way to show customers that they are trustworthy businesses.

For over 100 years, Better Business Bureau has helped people find businesses and charities they can trust. There are thousands of free and subscription websites that offer a range of information, but BBB is the one place you can find it all. We offer consumers Business Reviews, Customer Reviews, Request a Quote service, and dispute resolution, to name a few. Visit us at bbb.org for more information!

Stop in at The Time Union Home Expo and visit their booth, we’ll see you there!

 

Sweetly,
Michele Conti

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